Get 33 % more production at the same cost with Ring & Respect
Are you looking for a nearshore solution that perfectly aligns with your needs, rather than something that only partially fits? Do you need affordable, customer service or experienced debt collection labor? Are you concerned about navigating the complexities of operating in a foreign country? Look no further.
For the past four years, Ring & Respect, LTD has been helping clients establish their own call centers in Jamaica, providing exactly what they need—nothing more, nothing less. We don’t pad our services with unnecessary extras just to charge you more. Our focus is simple: delivering experienced, high-quality debt collection agents at competitive prices.
Many vendors in Jamaica tend to inflate their pricing, charging $12 to $14 per hour by adding unnecessary costs like technology fees and other extras. At R&R, we only offer what matters most: skilled labor at nearshore rates. Most of our clients already have the technology and infrastructure in place, with fully equipped call centers in the U.S., often across multiple locations. We simply provide the turnkey operation that allows them to run smoothly in Jamaica.
Our approach is to mirror your existing setup. You’ve invested time and effort into building your agency in a specific way—why change that? If all you need is great agents, that’s exactly what we provide.
The extra technology costs other vendors tack on allow them to charge 25-40% more than we do. They profit more from selling technology than from the labor itself, which can dilute their focus. At R&R, our priority is ensuring you get exactly what you need—more agents, not unnecessary extras.
For example, one competitor charges $14.50 per hour for 10 agents and takes a small percentage of gross collections. These agents are placed in a shared space with over 100 others, managed by roaming supervisors who may oversee up to 30 agents at once. They use an open-source dialer (free for anyone to use), which results in the client paying $24,000 monthly for 10 agents, plus the percentage cut.
In contrast, we charge $9 per hour for 10 dedicated agents who are working from home. We don’t take a percentage of collections, bringing the total monthly cost to $15,000—$9,000 less per month, or $108,000 in annual savings. Even more importantly, for the same $20,000, you can get 3 more agents with us, which translates to 33% more agents and 33% more production.
With R&R, you can increase your workforce and production by 33%, all without the added costs.
