“No good crisis should be wasted, including COVID-19. Even as the pandemic eventually decreases, double down on your “work at home” learnings and capabilities. What’s more, challenge yourself, your business partners and your staff to expand upon these capabilities. While this may have been an unwelcome education, it can prove to be a valuable one.” […]
The past is gone and we will not see a “return to normal” as we remember it. So you can either dwell in the past and remember how it used to be or you can look forward and see the opportunities the future has in store. Everyone is saying things like this but it is […]
Listen this virus will effect the call center business long after the pandemic has fallen out of the news. The clients will make policy changes that effect the industry forever. The first way it will change the industry will be TRAVEL. Early in the viruses history companies like Apple stopped all non essential travel and […]
Here are the countries that have so far confirmed coronavirus cases: Notable: No reports in Jamaica to date Afghanistan – 4 Albania – 6 Algeria – 20 Andorra – 1 Argentina – 12 cases, 1 death Armenia – 1 Australia – 92 cases, 3 deaths Austria – 131 Azerbaijan – 9 Bahrain – 189 Bangladesh – […]
Here are recent updates from Feb. 29th 2020 or March 1, 2020 INDIA -0 Its sheer size is cause for particular worry because of the density of its population: 420 people live on each square kilometer (about 0.4 of a square mile), compared with 148 per square kilometer in China. Places like Mumbai at the […]
My Number One Debt Collector Training Book Was Written by Dr. Seuss I have been training debt collectors since 1980 and I have been doing training classes for my consul...
Does your business have the check engine light on? Here are 3 ways to fix it. The warning lights in our cars are there to give us advanced notice of something that is going to ha...
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