The call center industry in Jamaica has experienced significant growth and development over the past few decades. Here’s an overview of its history: Early Development: The call center industry in Jamaica began to take shape in the late 1990s an...
Nearshore labor refers to the practice of outsourcing business processes or services to companies located in nearby countries, typically within the same or a neighboring time zone. This approach offers several advantages that can help reduce costs an...
Work from home has gained significant traction in recent years, and the COVID-19 pandemic further accelerated its adoption. While it may not be universally applicable to all industries or job roles, work from home is likely to continue being a promin...
Jamaica is a popular location for call centers, with a number of international companies choosing to outsource their customer service and support operations to the island. Some of the reasons why companies choose to set up call centers in Jamaica inc...
Vengroff, Williams, Inc. was founded in 1963 by Harvey Vengroff at the age of 21 and he continues to run the company today, fifty years later. I recently spoke to Harvey in his Sarasota, FL office and asked him a few questions about himself and Vengr...
For Release 7AM January 26th, 2021 Ring & Respect Announces Worldwide Work From Home Staffing WFH agents available worldwide Montego Bay, Jamaica, West Indies— January 26th, 2021 , Today in a virtual announcement Ring & Respect announced imme...
Ring & Respect is not a discount BPO but it is priced as such. We believe in providing the client what they need and no more, as the Insurance commercial says “ Only pay for what you need”. Most BPO’s are large and have offices in many different...
As soon as I decided to move to a work from Home a (WFH) platform I knew that I had to find multiple ways to manage staff, bring inclusion, create open doors and create mentoring opportunities. Here is what we are currently doing and some ideas we ar...
“No good crisis should be wasted, including COVID-19. Even as the pandemic eventually decreases, double down on your “work at home” learnings and capabilities. What’s more, challenge yourself, your business partners and your staff to expand upon thes...
We create customized solutions for your business processes and contact center management requirements. Our blended nearshore and onshore operations can fill most clients needs quickly and efficiently at a pricing model that makes it very attractive to the Client. We live the respect lifestyle, and we will respect your clients and you daily.