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October 8, 2024
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The Evolution of Global Outsourcing and the Rise of Nearshoring

Global outsourcing has been a long-standing practice, and over the years, the Business Process Outsourcing (BPO) model has evolved significantly, incorporating a variety of delivery methods. However, the core driver behind outsourcing remains the same: access to better labor at reduced costs. In recent years, the trend has shifted toward nearshoring instead of offshoring, driven […]

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August 28, 2024
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Car Accident or Car Crash? Nearshoring vs. Outsourcing: What’s the Difference?

When it comes to describing a vehicle incident, the terms “car accident” and “car crash” are often used interchangeably, but they can carry different connotations. An “accident” is generally understood as an unplanned event that happens by chance, without deliberate cause. On the other hand, a “crash” implies a violent collision, often with a sudden […]

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August 26, 2024
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Five Notable Trends In Nearshore Labor 

 1. Increased Demand for Skilled Labor With the rapid evolution of technology and the rise of digital transformation, there is a growing need for highly skilled workers in fields such as IT, software development, data analysis, and cybersecurity. Nearshore labor markets, particularly in Latin America and the Caribbean, are becoming increasingly attractive due to the […]

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August 21, 2024
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Leverage Outsourced Labor to Enable Your Core Team to Focus on Critical Task

In today’s competitive business landscape, companies are increasingly adopting a strategic approach to workforce management by deploying in-house staff to handle the most critical tasks while outsourcing peripheral functions. This hybrid model not only optimizes productivity but also enhances overall efficiency and cost-effectiveness. In-house staff are often deeply familiar with the company’s core operations, culture, […]

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May 10, 2023
by in Blogs, BPO, nearshore, opinions

Why Use A Call Center in Jamaica | Written by CHAT GPT

Jamaica is a popular location for call centers, with a number of international companies choosing to outsource their customer service and support operations to the island. Some of the reasons why companies choose to set up call centers in Jamaica include: English-speaking population: Jamaica is an English-speaking country, which makes it an attractive location for […]

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July 29, 2020
by in Blogs, nearshore, opinions, Uncategorized

Don’t Waste The COVID-19 Crisis While You Work From Home (WFH)

“No good crisis should be wasted, including COVID-19. Even as the pandemic eventually decreases, double down on your “work at home” learnings and capabilities. What’s more, challenge yourself, your business partners and your staff to expand upon these capabilities. While this may have been an unwelcome education, it can prove to be a valuable one.” […]

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