opinions

July 13, 2020

by RingRespect in Blogs, BPO, nearshore, opinions

Deeper Penetration: The Way To Get More Out Of Your Accounts Is Penetration

In times like these when debt collections become more difficult and you see a growing increase in delinquency in the industry you need to have the best practices. Portfolio Penetration has always been a way to get more money out of any portfolio of accounts. The problems with penetration is the cost to penetrate. How […]

June 17, 2020

by RingRespect in BPO, Industry News, nearshore, opinions, Uncategorized

Time To Bravely Go Where No Company Has Gone Before. Explore New Worlds.

The past is gone and we will not see a “return to normal” as we remember it. So you can either dwell in the past and remember how it used to be or you can look forward and see the opportunities the future has in store. Everyone is saying things like this but it is […]

May 19, 2020

by RingRespect in BPO, nearshore, opinions

Why Are You Looking At Things Backwards? If You Want To Break Up With Your Girlfriend Just Go Find A New Girlfriend.

Note; This may offend some people it is just a story. Once a friend came to me and ask “How do I get rid of my girlfriend?” I replied “Get rid of?”. He explained that he and his Girlfriend had been not been getting along for a long time and he wanted to escape the […]

April 22, 2020

by RingRespect in BPO, Industry News, nearshore, opinions

How The Future Of The Call Center Industry Is A Flat World.

The old call center model is dead and now smells like old fish to the staff, owners and clients. Call centers worldwide had major disruptions due to Covid-19 and Governments worldwide are now constructing new regulations and laws to require call centers and most businesses too socially distance the staff within the building. This will […]

March 26, 2020

by RingRespect in Blogs, nearshore, opinions

My Thoughts On COVID-19 And The New ARM Industry That Will Evolve

This is the time for leaders to rapidly adapt all aspects of their strategies and operating models to meet the current environment and budget constraints. This crisis is not restricted to borrowers but also has significant impacts on the employees of lenders and the lenders themselves. Lending institutions are dealing with numerous threats at once, […]

March 12, 2020

by RingRespect in Blogs, BPO, nearshore, opinions, Uncategorized

3 Ways The Pandemic Will Change Companies Call Center Strategies

Listen this virus will effect the call center business long after the pandemic has fallen out of the news. The clients will make policy changes that effect the industry forever. The first way it will change the industry will be TRAVEL. Early in the viruses history companies like Apple stopped all non essential travel and […]

March 1, 2020

by RingRespect in BPO, nearshore, opinions

How Will The Corona Virus Effect Worldwide Call Centers?

There are three ways that the coronavirus will effect the call centers worldwide, the big question is not if it will effect the industry it is how big will the impact be? Travel, staffing levels and proximity will all play big roles in US companies policies regarding their worldwide call centers. The larger the country […]

February 27, 2020

by RingRespect in nearshore, opinions

Announcing New Finance Models For Seat Leasing

Over the last few years of doing seat leasing here in Jamaica we have seen many different companies with many different financial models. Based on the need to met each clients models we have developed several new financing models to fit each type of partner that desires the best near shore labor. These new models […]

February 25, 2020

by RingRespect in nearshore, opinions

It Is No Longer Consulting It Is now Called Education

Business consultants have been around for many decades but in this day of technology and Google they have become educators instead of consultants. A consultant told you what you did not know and pushed you to make decisions based on the info he or she presented to you. It was all built to get a […]

February 27, 2019

by RingRespect in Blogs, BPO, nearshore, opinions

Is It A Car Accident Or A Car Crash? Is It Nearshoring or Outsourcing?

A crash is defined as “move or cause to move with force, speed, and sudden loud noise.” Or “collide violently with an obstacle or another vehicle.” Accident is defined as “an event that happens by chance or that is without apparent or deliberate cause.” So is it a car accident or a car crash? Well […]

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opinions

Deeper Penetration: The Way To Get More Out Of Your Accounts Is Penetration

Time To Bravely Go Where No Company Has Gone Before. Explore New Worlds.

Why Are You Looking At Things Backwards? If You Want To Break Up With Your Girlfriend Just Go Find A New Girlfriend.

How The Future Of The Call Center Industry Is A Flat World.

My Thoughts On COVID-19 And The New ARM Industry That Will Evolve

3 Ways The Pandemic Will Change Companies Call Center Strategies

How Will The Corona Virus Effect Worldwide Call Centers?

Announcing New Finance Models For Seat Leasing

It Is No Longer Consulting It Is now Called Education

Is It A Car Accident Or A Car Crash? Is It Nearshoring or Outsourcing?

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