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August 26, 2024
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Five Notable Trends In Nearshore Labor 

 1. Increased Demand for Skilled Labor With the rapid evolution of technology and the rise of digital transformation, there is a growing need for highly skilled workers in fields such as IT, software development, data analysis, and cybersecurity. Nearshore labor markets, particularly in Latin America and the Caribbean, are becoming increasingly attractive due to the […]

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August 21, 2024
by in Blogs

Leverage Outsourced Labor to Enable Your Core Team to Focus on Critical Task

In today’s competitive business landscape, companies are increasingly adopting a strategic approach to workforce management by deploying in-house staff to handle the most critical tasks while outsourcing peripheral functions. This hybrid model not only optimizes productivity but also enhances overall efficiency and cost-effectiveness. In-house staff are often deeply familiar with the company’s core operations, culture, […]

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May 10, 2023
by in Blogs, BPO, nearshore, opinions

Why Use A Call Center in Jamaica | Written by CHAT GPT

Jamaica is a popular location for call centers, with a number of international companies choosing to outsource their customer service and support operations to the island. Some of the reasons why companies choose to set up call centers in Jamaica include: English-speaking population: Jamaica is an English-speaking country, which makes it an attractive location for […]

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July 29, 2020
by in Blogs, nearshore, opinions, Uncategorized

Don’t Waste The COVID-19 Crisis While You Work From Home (WFH)

“No good crisis should be wasted, including COVID-19. Even as the pandemic eventually decreases, double down on your “work at home” learnings and capabilities. What’s more, challenge yourself, your business partners and your staff to expand upon these capabilities. While this may have been an unwelcome education, it can prove to be a valuable one.” […]

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March 26, 2020
by in Blogs, nearshore, opinions

My Thoughts On COVID-19 And The New ARM Industry That Will Evolve

This is the time for leaders to rapidly adapt all aspects of their strategies and operating models to meet the current environment and budget constraints. This crisis is not restricted to borrowers but also has significant impacts on the employees of lenders and the lenders themselves. Lending institutions are dealing with numerous threats at once, […]

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