BPO

April 22, 2020

by RingRespect in BPO, Industry News, nearshore, opinions

How The Future Of The Call Center Industry Is A Flat World.

The old call center model is dead and now smells like old fish to the staff, owners and clients. Call centers worldwide had major disruptions due to Covid-19 and Governments worldwide are now constructing new regulations and laws to require call centers and most businesses too socially distance the staff within the building. This will […]

March 12, 2020

by RingRespect in Blogs, BPO, nearshore, opinions, Uncategorized

3 Ways The Pandemic Will Change Companies Call Center Strategies

Listen this virus will effect the call center business long after the pandemic has fallen out of the news. The clients will make policy changes that effect the industry forever. The first way it will change the industry will be TRAVEL. Early in the viruses history companies like Apple stopped all non essential travel and […]

March 1, 2020

by RingRespect in BPO, nearshore, opinions

How Will The Corona Virus Effect Worldwide Call Centers?

There are three ways that the coronavirus will effect the call centers worldwide, the big question is not if it will effect the industry it is how big will the impact be? Travel, staffing levels and proximity will all play big roles in US companies policies regarding their worldwide call centers. The larger the country […]

February 27, 2019

by RingRespect in Blogs, BPO, nearshore, opinions

Is It A Car Accident Or A Car Crash? Is It Nearshoring or Outsourcing?

A crash is defined as “move or cause to move with force, speed, and sudden loud noise.” Or “collide violently with an obstacle or another vehicle.” Accident is defined as “an event that happens by chance or that is without apparent or deliberate cause.” So is it a car accident or a car crash? Well […]

February 27, 2019

by RingRespect in Blogs, BPO, Market Reports, nearshore, opinions

How Often Does Opportunity Knock On Your Door?

I want to provide you an opportunity to better service your clients and consumers and at the same time reduce your costs. It is your job to provide your clients the best service and to be respectful of the relationship. At Ring & Respect we feel the same way about you, your clients and their […]

February 26, 2019

by RingRespect in Blogs, BPO, Events, nearshore, opinions

“That’s Why God Gave You Two Ears And One Mouth.” What a quote from Judge Judy can teach you about debt collections.

Judge Judy is well known for her sayings like the one in the title and she uses them to try to get her points across to the people in her court. But most of the things she says can be very true in life and debt collection as well. I have been training debt collectors […]

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BPO

How The Future Of The Call Center Industry Is A Flat World.

3 Ways The Pandemic Will Change Companies Call Center Strategies

How Will The Corona Virus Effect Worldwide Call Centers?

Is It A Car Accident Or A Car Crash? Is It Nearshoring or Outsourcing?

How Often Does Opportunity Knock On Your Door?

“That’s Why God Gave You Two Ears And One Mouth.” What a quote from Judge Judy can teach you about debt collections.

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